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FAQ

Frequently Asked Questions

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Find answers to the most common questions about our loan services.

General Questions

SwiftLoan is a registered credit provider in South Africa, offering a range of loan products including personal loans, business loans, debt consolidation, and emergency loans. We provide fast, secure, and transparent lending solutions to help you achieve your financial goals.

Yes, we are fully registered with the National Credit Regulator (NCR) and comply with all regulations set forth by the National Credit Act. Our NCR registration number is available upon request, and we adhere to responsible lending practices.

Our approval process is fast and efficient. Most applications receive a decision within 15 minutes during business hours. Once approved, funds are typically transferred to your bank account within 24 hours.

Application Process

To apply for a loan, you will need:

  • Valid South African ID document
  • Proof of income (latest 3 months payslips or bank statements)
  • Proof of residence (utility bill not older than 3 months)
  • Active bank account in your name

To qualify for a loan, you must:

  • Be at least 18 years old
  • Be a South African citizen or permanent resident
  • Have a valid South African ID
  • Have a regular monthly income
  • Have an active bank account

We consider all applications on an individual basis. While having bad credit may affect your application, it doesn't automatically disqualify you. We assess your current financial situation and ability to repay the loan. Contact us to discuss your options.

Loan Details

Our loan amounts range from R1,000 to R500,000, depending on the type of loan and your credit profile. Personal loans typically range from R1,000 to R100,000, while business loans can go up to R500,000.

Our interest rates are competitive and compliant with the National Credit Act. Rates start from 9.5% APR for personal loans and vary based on your credit profile, loan amount, and term. Your specific rate will be provided in your loan offer.

Yes, you can settle your loan early at any time without penalty. Early settlement may save you money on interest. Contact our customer service team to request a settlement quote.

Repayments

Repayments are typically made via debit order from your nominated bank account on your chosen date each month. You can also make payments via EFT or at any of our partner retail stores.

If you miss a payment, please contact us immediately. We understand that circumstances can change, and we're here to help. Late payments may incur additional fees and could affect your credit score. We offer payment arrangement options for customers experiencing financial difficulties.

Yes, you can change your repayment date by contacting our customer service team. Changes may take up to 5 business days to process, and certain conditions may apply.

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